Team & account

Billing, seats and your AI allowance

⏱ 5 minUpdated 2026-10-22

RankRight charges for the websites you actively manage, not for people. Every plan includes a shared monthly AI allowance that grows with your client list.

  • Pay per website, not per user
  • Price per site drops as you grow
  • Cancel anytime

How seats work

Your bill is a count of seats. Seat one is Base & Audit, and every active website after that adds one more.

Seat 1 · always on
Base & Audit
The platform + prospect audits
Bundled with seat 1
1st website
Priced together with Base & Audit
+1 seat each
2nd, 3rd, 4th…
Each additional active website
Free
Your team
Unlimited members, any role
Seats = active websites + Base & Audit. Prospect audits and team members never add seats.

Pricing is graduated. Each website is billed at the price band it falls in, so your cost per website only goes down as you add more. The current bands are on your Billing page under How pricing works.

On the Billing page, the Billable seats card links straight to the list of active websites you're paying for. It's a quick way to check nothing is there by mistake.

± Adding and removing websites

Your seat count follows your clients' Status, which you set when you add or edit a client:

StatusWhat it means for billing
ActiveFully serviced and counted as a seat every month.
Paused (won't renew next cycle)Still serviced and billed through this cycle, then becomes inactive automatically.
InactiveNo work and not billed.
  • Adding a website (how) charges one full seat up front. It isn't prorated because it covers that website's first month of service. After that, it renews monthly with the rest.
  • Removing a website lowers your next renewal straight away. The up-front charge isn't refunded.
  • Dropped one before any work was done? If a client is set inactive with no work done that billing period, its seat is automatically credited toward your next bill. If that was a mistake, an owner can click Cancel & reactivate under Unused-seat credits.

⚡ Your AI allowance

Writing blogs, analyzing sites, generating images and building reports all use AI. Every plan includes a monthly allowance for that work:

  • $5 of AI tokens per seat is included at the start of each billing period.
  • It's one shared pool for your whole organization, so a busy client can use what a quiet one doesn't.
  • Paused clients still count toward the pool for the rest of the cycle, because they're still being serviced.
  • It resets on the 1st. Unused allowance doesn't carry over.

You'll see it as a percentage: in the AI usage bar at the top of every page, and on the Billing page. The bar changes color as you get close to the limit.

At 100%, anything that uses AI, including report generation, pauses until the 1st or until an owner adds a top-up. Browsing your data and existing reports still works.

+ Top-ups

Big month? An owner can add more AI capacity at any time:

  1. Open Account → Billing.
  2. Under AI allowance top-up, enter an amount. The minimum is $5.
  3. Click Top up and confirm.

The extra capacity is added to this month's allowance and works for any AI task. Like the included allowance, top-ups don't carry over. For more than $1,000 in one go, contact us.

Subscribe, cancel and invoices

Everyone in your organization can see the Billing page. Only owners can subscribe, top up or cancel.

Start

Subscribe

Click Subscribe on the Billing page and pay securely through Stripe. You can subscribe before adding any websites. You start with a one-seat minimum, and the count updates as you add clients.

Records

Invoices

Every invoice appears under Invoice history with View and PDF links. Your next renewal amount is shown in the Billing summary.

Stop

Cancel

Click Cancel subscription. You keep full access until the end of the period you've paid for, and you can Resubscribe any time.

While a subscription is inactive, including before you first subscribe, you can still sign in and browse everything, but you can't make changes. Subscribing unlocks editing straight away.

Questions

Still unsure about a charge? Your Billing page shows the exact numbers for your account.

Do I pay per user?
No. You pay per active website. Invite as many teammates as you like; the team page never changes your bill.
What is Base & Audit?
The platform itself plus audits of new and prospective websites. It is always included and is bundled with your first website, so even a brand-new account can audit prospects from day one.
Do audits of prospects count as websites?
No. A prospect you audit is not a billable website. It only becomes a seat when you make it an active client.
What happens when the AI allowance reaches 100%?
Anything that uses AI, including report generation, pauses until the allowance resets on the 1st or an owner adds a top-up. You can still sign in and browse your data and existing reports.
Do unused tokens or top-ups carry over?
No. The included allowance and any top-ups are for the current month only. The allowance starts fresh on the 1st.
What is the difference between pausing and deactivating a client?
Paused means not renewing: the client is still serviced and billed through the current cycle, then becomes inactive automatically. Inactive means no work and no billing. If you deactivate a client before any work was done that period, its seat is credited toward your next bill.
What happens if I cancel?
Your access continues until the end of the period you've paid for. After that you can still sign in and browse your data, but you can't make changes until you resubscribe.

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